By Emmanuel Freeman
NASHVILLE, TN (TSU News Service) — Tennessee State University is making sure all its employees holding management positions are proficient in their areas.
On Jan. 12, TSU President Glenda Glover presented certificates to 18 managers who completed the first in a series of management training programs aimed to bring participants up to speed on university processes and procedures.
The 10-week, 30-hour management-training program is for recently hired middle and senior management staff and others who have been in their positions for less than two years.
Glover said the program is part of the university’s effort to ensure excellence in all areas of operation.
“This effort is geared toward ensuring that we have continued improvement in staff performance, which is so important on our campus,” Glover said. “I am proud of all of the participants and I look forward to the level of productivity that comes with this training opportunity.”
Linda Spears, associate vice president of Business and Finance and director of Human Resources, said a focus group of representatives from all divisions came up with the curriculum and topics for the training program after meeting for three months.
“This is something we felt we needed and so Human Resources responded,” Spears said.
She said the intent is to acclimate new managers and administrators to TSU because many of them are not aware of certain operational procedures and processes.
“I would say that participants’ skill levels have certainly increased with this training,” Spears said.
Adrienne Frame, director of budget, has been at TSU for four years but became a director a year ago. She said the training opened her eyes to many things she didn’t know before.
“I learned a lot that I didn’t know going in as a supervisor,” Frame said. “I feel much more prepared as a new supervisor.”
Spears said the management-training program will be offered twice a year, in the fall and spring.
Among those receiving certificates were Dr. Lucian Yates, dean of Graduate Studies and Research, who started at the university in July; and Dr. Coreen Jackson, who assumed the role of interim dean of the Honors College about a year ago.
Others were: Phyllis Danner, director of Research and Sponsored Programs; Natasha Dowell, employment manager; Peggy Earnest, chief of staff in the Division of Student Affairs; Dr. Cheryl Green, assistant vice president of Student Affairs; Albert Hill, director of Business Operations, Facilities Management; Dr. William Hytche, executive director of Residence Life; Angela Jackson, associate registrar; and Valencia Jordan, associate director and senior women’s administrator.
Also receiving certificates were: Arlene Nicholas-Phillips, executive assistant to the president and liaison to the TSU Board of Trustees; Ben Northington, assistant director of fiscal accounts; Julius Proctor, area coordinator of Residence Life; Sonja Revell, Student Affairs coordinator for programming and mediation; Sheila Riley, director of Enrolment Services; Bradley White, associate vice president for Financial Services; and Valerie Williams, associate director for Learning Services.